An unavailable network or slow speeds may be the reason your calls drop. Make sure your internet connection and speeds are solid enough to handle WiFi calls. Settings → General Management → Reset → Reset Network Settings Check Internet Connection Simply disconnecting from your WiFi and reconnecting can help you get the connection you need for reliable WiFi calls. Sometimes your phone's WiFi connection can become wonky. Restarting your router can help fix many issues, including WiFi calling connectivity. Inevitably, this will affect call reliability. Internet connectivity issues can arise randomly, decreasing your router's performance. Having better WiFi signal can help you maintain WiFi calls. Rather than hiding your route behind a couch or inside a cabinet, move it to an open area. Remember, obstacles reduce coverage and signal strength. Moving closer to your router may help eliminate dropped calls over WiFi. Your cell phone may be at the edge of your router's coverage range, preventing you from maintaining a stable WiFi calling connection. Seeing as WiFi calling requires wireless internet connectivity, the troubleshooting tips below will be WiFi network focused.
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How to Fix Dropped Calls When Using WiFi Calling Here is a complete guide on how to measure cell phone signal strength. This can also help mitigate the number of obstructions sitting between your devices and closest cell tower. It could be outside, near a window, or your second floor. If your calls are dropping because of unreliable cell service, move to an area where you receive the strongest signal. Settings → General Management → Date and Time → Toggle Automatic Date and Time On Change Your Location & Mitigate Obstacles Like removing the SIM card, airplane mode can help get your calls working again by refreshing your connection with the nearest cell tower. Just because you’re not flying doesn't mean you can’t use airplane mode to your advantage. Turning off your device and removing the SIM can oftentimes reset your connection and fix the issue. If no damage is detected, reinsert the SIM and make a phone call to test if the problem is fixed. To replace it, you’ll have to get in contact with your service provider. Carefully inspect it for bends or cracks. Shut off your phone and remove your SIM card. When using a damaged SIM card, your cellular connection can randomly falter, causing you to constantly drop calls. SIM cards grant you access to your carrier’s cellular network. The following tips work for iPhones, Samsungs, and any other smartphone devices. There are various tricks you can try to boost cell signal and stop dropped calls.
How to Fix Dropped Calls When Using Your Cellular Network Calls inevitably drop, and data speeds slow down to a crawl for all. Multiple devices connected to a single cell tower or router at the same time overload the network. Examples include, Network Cell Info Lite, and the weBoost app.įor more info, here's how to find your nearest cell tower. There are multiple cell tower locator apps and sites you can use to find the tower closest to you. While you may already know where your router is located, your nearest cell tower's location may not be such common knowledge. With obstacles, that distance significantly decreases. On average wireless routers have a range of about 150 ft. Sources say cell towers have a range of up to 45 miles, but it heavily varies by tower.
Whether a cell tower or a WiFi router, the further away your device is, the weaker the signal it receives for uninterrupted calls. Radio waves can only travel so far from the signal source. WiFi signals are mainly disrupted by interior walls and furniture. Such obstructions include trees, mountains, tall structures, building materials, and the like. Common reasons cell signals suddenly go bad include: Signal Blocking ObstaclesĪnything sitting between your cell phone and the signal source weakens received signal, leading to dropped calls. Oftentimes, however, it’s not their fault. Many people blame their cellular provider or ISP. The main reason for dropped calls is usually weak signal. They occur when one person’s phone randomly disconnects from the network be it cellular or WiFi. Simply put, a dropped call refers to a phone call abruptly ending.
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